September 2025
Sampling Simplified Study Notes
sampling is a statistical process where you select a subset or a sample from a larger group called a population to gather information and make inferences about the entire population
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how to prepare a Trading Account for a business
What is a Trading Account? The Trading Account is a financial statement (or part of one) that shows the results of buying and selling goods/merchandise during a specific period (usually an accounting year).It focuses primarily on the direct costs associated with buying and selling goods. It excludes indirect expenses (which are handled in the Profit
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LINEAR PROGRAMMING SIMPLEX METHOD
Linear programming refers to a technique for choosing the best alternative from a set of feasible alternatives whereby the objective function and constraints are expressed as linear mathematical functions.
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MANAGE CUSTOMER QUERIES NOTES
Customer queries A customer query is any question, request for information, or need for assistance that a customer or potential customer has for a business. Importance of customer queries 4. Provides valuable business insights as analyzing query trends can help a business make data-driven decisions about products, marketing, and operations. 5. Boosts revenue and sales Satisfied, trusting customers
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CUSTOMER RELATIONSHIP COURSE OUTLINE
MANAGE CUSTOMER COMMUNICATION CUSTOMER RELATIONSHIP INDUCT CUSTOMER LOYALTY PROGRAMS. MONITOR CUSTOMER SATISFACTION
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Co-operative Law Notes
LECTURE NOTESCO-OPERATIVE LAW COURSE OUTLINE. TOPIC 1 Sources of co-operative lawTOPIC 2 registrations and licensing of co-operative societiesTOPIC 3 elements of company lawTOPIC 4 management of co-operativesTOPIC 5 settlements of disputesTOPIC 6 accounts and auditTOPIC 7 securities and chargesTOPIC 8 Amalgamation, division and dissolution of registered societiesTOPIC 9 Emerging issues and trends in co-operative TOPIC
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Public Relations ICM Notes
COURSE OUTLINE Management and Organization of Public Relations Role of Public Relations Practitioners Media Context of Contemporary Public Relations and Journalism Public Relations and Democracy Corporate Social Responsibility International Public Relations Public Relations as Planned Communications Public Relations Research and Evaluation Audiences and Corporate Image Ethics and Professionalism in Public Relations Media Relations Internal Communications
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HOW TO MANAGE CUSTOMER COMMUNICATION
Communication is the process of conveying information, ideas, and feelings between a sender and a receiver through a medium. In the Kenyan banking sector, this applies to all interactions with customers
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CO-OPERATIVE BANKING NOTES
Course outline Purpose and structure of co-op banking Purposes of co-op banking Structure of co-op banking in Kenya Organization charts of various co-op financial organization Roles of various financial organization’s in the co-op sector Credit programs and policies Definition of the term credit Sources of loanable funds Distinction between production and consumption loan credit programs
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