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HIGH-LOW METHOD OF COST ESTIMATION IN MANAGERIAL ACCOUNTING

High–Low Method of cost estimation is a simple technique used in managerial accounting to separate mixed costs into their variable and fixed components. In this method the highest and lowest activity together with their corresponding costs is identified. The two points i.e. the lowest and the highest are used to derive a cost function in

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customer service 1

How to respond to internal queries in a workplace

respond to internal queries Queries Key process for responding: Types of queriesInternal queries can vary depending on their purpose: Teamwork Key components Methods of internal communication The choice of communication channel should be based on the message’s nature and urgency.  Internal communication etiquette Handling a difficult workmate

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customer service 2

GUIDE CUSTOMER ON BANKING SERVICES

GUIDE CUSTOMER ON BANKING SERVICES and products Liability products Liability products represent funds that a bank owes to its customers. The deposits from these products are the bank’s primary source of capital, which it uses to fund its lending activities.  Asset products Asset products represent loans and other credit facilities that generate interest income for

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customer service 3

MANAGE CUSTOMER COMPLAINTS

What are customer complaints? Customer complaints are expressions of dissatisfaction from customers regarding a company’s products, services, or customer support experiences. Common types of customer complaints Importance of handling customer complaints How to handle customer complaints effectively Importance of handling customer complaints Types of customer complaints Handling difficult customers Escalation of customer complaints The goal

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customer service course outline

CUSTOMER SERVICE IN BANKING COURSE OUTLINE

CUSTOMER SERVICE IN BANKING COURSE OUTLINE HANDLE CUSTOMER ENQUIRIES MANAGE CUSTOMER COMPLAINTS GUIDE CUSTOMER ON BANKING SERVICES Types of Bank Customers RESPOND TO INTERNAL QUERIES CHECK OUT MORE NOTES: https://learn-with-your-best-tutor.blogspot.com/2025/02/customer-care-communication-skills.html COURSE INTRODUCTION The Customer Service in Banking course is designed to equip learners with essential skills and knowledge to provide exceptional service in the banking

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