Quality management system is all the planned and systematic activities implemented within the quality system that can be demonstrated to provide confidence that a product or service will fulfill requirements for quality
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CRM is an approach that integrates people, processes and technology to maximize the relations of an organization with its customers. Firms make use of the development in communication and technology to collect information regarding product and its marketing to meet expectations of people. Firms keep on developing customer ‘s data base to update their need and designing marketing strategy to satisfy such needs.
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competitive advantage, is a unique strength or characteristic that allows a company to outperform its rivals. It is the reason customers choose one business over another, enabling the company to achieve greater profitability, market share, and brand loyalty.
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High–Low Method of cost estimation is a simple technique used in managerial accounting to separate mixed costs into their variable and fixed components.
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